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Solution 61 Returns & Refund Policy

At Solution 61, we take pride in offering high-quality luxury car care products. If you’re not completely satisfied with your purchase, we’re here to help!

Returns

You may return unused and unopened items within 30 days of receiving your order for a full refund or exchange. To be eligible for a return:
✔️ The item must be in its original packaging.
✔️ It must be unused and in the same condition as received.
✔️ Proof of purchase (receipt or order confirmation) is required.

Non-returnable items:
❌ Used or opened products (for hygiene and safety reasons).
❌ Gift cards.
❌ Sale or clearance items (unless defective).

Refunds

Once your return is received and inspected, we will notify you via email. If approved, refunds will be processed to your original payment method within 5-7 business days.

💡 Late or missing refunds? If you haven’t received your refund yet, please check with your bank or payment provider, as processing times can vary. If there are further delays, contact us at [your support email].

Exchanges

Received a damaged or faulty item? We’ll replace it at no extra cost! Please contact us within 7 days of delivery with photos of the issue.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a tracked shipping service to ensure safe delivery.

Contact Us

Have questions? Our team is happy to assist! Reach out to us at [your contact email] for any return or exchange inquiries.

Thank you for choosing Solution 61 – luxury car care, guaranteed satisfaction. 🚗✨

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